Terms of service

OVERVIEW
This website is operated by Purchaze. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - RIGHT TO REFUSE DELIVERY AND SERVICE
We reserve the right to refuse service to anyone for any reason at any time. We explicitly reserve the right to cancel any order or refuse the delivery of any product due to unforeseen or unfortunate circumstances, including but not limited to logistical disruptions, stock discrepancies, carrier errors, force majeure, or acts of God. In the event that we cancel an order or are unable to deliver a product for any unfortunate reason, our sole liability will be to issue a full refund for any payments successfully processed.

SECTION 3 - PROHIBITION OF ILLEGAL ACTIVITY
The products sold on our e-commerce platform, including the TDS Water Meter, are intended strictly for legal, personal, household, or educational water quality testing purposes. You are strictly prohibited from using our items, products, or services for any illegal, hazardous, malicious, or unauthorized activity. We disclaim all liability for any misuse, damage, or legal consequences arising from the unlawful or unauthorized application of our products.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

SECTION 5 - REPLACEMENT AND WARRANTY CONDITIONS
All purchases made through our store are subject to our strict 48-Hour Return and Replacement Policy. As outlined in our Refund Policy, clear and unedited video proof sent to our official WhatsApp team (+923187535644) within 48 hours of delivery is a strict prerequisite for any technical claims, replacements, or defects.

SECTION 6 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

SECTION 7 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at our official channels or via our WhatsApp business team at +923187535644.