Refund policy

Return & Replacement Policy

We offer a strict 48-Hour Return and Replacement Policy from the exact time of delivery. Due to streamline the process, return or replacement claims will ONLY be entertained if the customer provides clear, unedited video proof. 

To file a claim:
1. You must record an unboxing video showing the shipping label clearly.
2. The video must demonstrate the technical defect or damage in real-time.
3. The video proof must be sent to our WhatsApp team at +923187535644 within 48 hours of receiving the parcel.

Claims made after without video proof will be automatically rejected.